Ambulance/Emergency Service
ED Teamwork, Joyce Kelly, March, 30
St. Louis hospitals work together to fight emergency department overcrowding
Nowhere Else to Turn, Richard Haugh, April, 44-48
As the ax falls on mental health funding, hospitals EDs fill the gap-reluctantly
Speed Guaranteed, Dave Carpenter, May, 32
SSM Health Care's 30-30 promise for EDs pays off in patient loyalty, staff morale
Building Smarter EDs, Jan Greene, December, 32-36
Flexibility key of redesign to incorporate shifting demands, improved processes and evolving technology
Benefits
PCAs Coming Soon? Christopher J. Gearon, March, 18
Slowly, employers warm to the idea of defined contribution. But will it last?
Benchmarking
2002 Benchmarking Guide Susanna Hoppszallern, February, 33-41
Special section: Financial Performance, Medical Practice Performance, Market Performance and Key Departments
Career Path
Jennifer Vago, R.N., Joyce Kelly, January, 20
Surgical nurse and recruitment, Doctors Without Borders
Cheryl Ptaszynski, Joseph V. Robbins, February, 20
Director of patient satisfaction, Bristol (Conn.) Hospital
Gary Strong, Joseph V. Robbins, March, 22
Senior vice president and chief information officer, Fairview Health Services, Minneapolis
Karen Garvin, Joseph V. Robbins, April, 20
Director of volunteer services, Presbyterian Intercommunity Hospital, Whittier, Calif.
Dwayne Jordan, Dagmara Scalise, May, 22
Chief information officer, Rehoboth McKinley Christian Healthcare, Gallup, N.M.
Al Greene, Joyce Kelly, June, 18
Chief executive officer, Queen of Angels Hollywood Presbyterian Medical Center, Los Angeles
Gwen Allen, R.N., Ashok Selvam, July, 23
Director of surgical services, St. Anthony Hospital, Oklahoma City
Barry Uhl, M.D., Ashok Selvam, August, 18
Radiation oncologist liaison physician, Grossmont Hospital, San Diego
Dorothy Sawyer, R.N., Ashok Selvam, September, 20
Chief executive officer, Maryvale Hospital, Phoenix
Jeffrey A. Elting, M.D., Joseph A. Robbins, October, 20
Medical director for bioterrorism coordination, District of Columbia Hospital Association, Washington
Linda Horton, R.N., Joseph V. Robbins, November, 18
Workforce initiatives coordinator, North Carolina Hospital Association, Cary
Judith Goldberg, Joseph V. Robbins, December, 18
Director, Initiative for Women with Disabilities, Elly and Steve Hammerman Health & Wellness Center, Hospital for Joint Diseases, New York
CEOs
Hello, CEO, Goodbye, Joyce Kelly, February, 16-18
Hospital leaders keep leaving their jobs, and the field scratches its collective head
Are You the Problem? Gloria Shur Bilchik, May 38-42
CEOs leading culture change at their hospitals are also often the biggest obstacles
Children/Youth
Ahoy, Ye Patients! Ashok Selvam, May, 33
Chicago children's hospital launches a nautical theme
Columns: Business Matters
The Smallest Table, Alden Solovy, January, 32
The innermost circle is where decisions get made. Should you be there?
Winning Isn't Everything, Alden Solovy, February, 32
H&HN's Most Wired Survey helps hospitals compare and improve IT strategies
Rule 14, Alden Solovy, March, 38
Leadership means more than taking charge. It means doing what's right.
Eyes Down, Heart Up, Alden Solovy, April, 30
Motivating staff is a matter of providing tools for success and opportunities for advancement
Recharge Your Battery, Alden Solovy, May, 34
Executives, and employees, need to find motivation on occasion. Here's one opportunity.
Tool Time Nurses, Alden Solovy, June, 30
As handhelds proliferate, ease of use, logistics and the role of the device in direct patient care are keys to success
Almost Famous, Alden Solovy, July, 34
Getting quoted in the Wall Street Journal leads to, among other things, more than a little good-natured ribbing
9/11/02, Alden Solovy, August, 28
Select where you'll observe this day with care
The Paradox of Planning, Alden Solovy, September, 32
Organizations struggle to reconcile aspirations and actions
Middle Managers Matter, Alden Solovy, October, 32
Front-line employees say relationship with supervisors is a key to retention
E-mail Minus "E-mail," Alden Solovy, November, 26
California study shows that online communication can benefit patients, physicians and payers
"Home" Improvement, Alden Solovy, December, 28
Comfort, safety and privacy emerge as the biggest considerations in hospital design and construction
Columns: Editor's Notes
Predictions, Mary Grayson, January, 8
Looking ahead for answers from information technology has proven cloudy
Journey's End, Mary Grayson, February, 8
The late Carolyn Lewis' leadership style brought powerful convictions and a soft-spoken manner to hospital governance
Somebody Else, Mary Grayson, February, 8
Problems with health care "system" illustrate need to experiment with solutions
Three Legs, Mary Grayson, April, 8
Health care is a stool that rests-albeit precariously-on three legs
Culture Clashes, Mary Grayson, May, 8
What people say about you might be instructive
Shed a Tier, Mary Grayson, June, 8
So-called "tiered" health plans are the Next Big Thing for health care
Skin Game, Mary Grayson, July, 8
Problems of consumer-directed health care
The Second Time, Mary Grayson, August, 8
Leveling the field in niche provider trend
Magic Bullets, Mary Grayson, September, 8
No magic bullet can replace a good, old-fashioned common sense CEO
Inside Baseball, Mary Grayson, October, 8
Health care communicates with self, but is it willing to talk with consumers?
Good Timing, Mary Grayson, November, 8
Health care's problems myriad, but overshadowed by other national concerns
Father Time Talks, Mary Grayson, December, 6
As Baby New Year nervously approaches his time in the spotlight, Father Time offers some sage advice.
Columns: OutBox
It's Not Easy, Lynn Olman, January, 76
Collaboration is the best-maybe only-way to improve your community's health
A Voice for Readiness, Dick Davidson, February, 64
A new partnership will coordinate and advocate to support front-line responders
Promises to Keep, Rick Pollack, March, 88
American hospitals have a pact with patients that must be kept
A Business Imperative, Rupert Evans, April, 76
Diversity is no longer an option, it's essential for successful health care institutions
Paradigm or Paradox? James Orlikoff, May, 74
In an era without a "big idea" to pursue, governance may fall prey to risky contradictions
Closing the Gap, Romana Hasnain-Wynia, June, 80
A new consortium seeks to end health care disparities
Winning Ideas, Sister Mary Roch, July, 86
Award programs are a great way to pool ideas and find out what really works
Real People, Patricia West, August, 64
When hospital trustees speak, lawmakers listen to a community perspective
The Quality Quest, Jim Conway, September, 92
We're looking for the next winners of American Hospital Quest for Quality Prize
Staying Power, Daniel P. Bourque and Susan Crampton, October, 72
Community health initiatives face financial pressure, but they are hanging on
Healthy News, Michael Bilton, November, 80
New association to strengthen hospitals' community health initiatives
Risks and Rewards, Sita Ananth and Duffy Newman, December, 60
Integrating CAM services into the traditional mix brings challenges-and opportunities
Community Health
An Investment in Community, Terese Hudson Thrall, March, 58-64
McGaw Prize winner Memorial Hospital and Health System of South Bend (Ind.) answers the call
Beyond the Walls, Joseph V. Robbins, July, 28
Chicago hospital brings affordable housing to its neighbors, despite its own struggles
AHA NOVA Award: Winners 2002, Gina Rollins, July, 49-55
Hospitals direct scare resources to help their communities get healthy, fit, strong
Straight Talk, Chris Serb, September, 26-30
Honesty was the best policy when hospital treated anthrax poisoning victim
Customer Service/Satisfaction
A Happy Workplace, Jan Greene, April, 22-26
Hospitals that make a prestigious list find happy patients make for happy employees
Getting It Right, and Getting It Right Now, Don Babwin, September, 24-26
Hospitals turn to e-surveys to find out if patients are satisfied, and get immediate results
The Dynamics of Satisfaction, Lee Ann Runy, November, 57-63
Special section examining relationship between employee and patient satisfaction
Vying for Health, Ashok Selvam, December, 20-22
Massachusetts hospital hopes employee health will translate into patient health
Design/Construction
Building Boom, Don Babwin, March, 48-54
Changes in health care delivery, financial relief/innovations giving chance to replace/renovate aging facilities
Education
Coach's Assist, Dagmara Scalise, October, 20-22
Providers use "health coaching" to teach patients about how lifestyle affects health
Environmental
A Bright Idea, Philip Dunn, January, 24-26
Hospitals can save big bucks, do something for the environment by conserving power
E-health/Technology
Point and Click. (If Only It Were That Easy.), Richard Haugh, Christopher J. Gearon, Chris Serb, Dave Carpenter and Dagmara Scalise, January, 36-50
A hard look at what IT can do for health care today and tomorrow
Treatment on the Net, Dave Carpenter, February, 26-28
Cleveland Clinic program offers patients a chance at another diagnosis via the Internet
Getting Rid of the Hassles, Jan Greene, March, 20-22
Partners HealthCare System software takes the pain out of physician referral
Bar Coding: The Forgotten Technology, Dagmara Scalise, April, 16
The focus on computerized physician order entry has eclipsed a readily available solution
VA Calls Up, Christopher J. Gearon, May, 24-25
After hours, veterans get full access to care by dialing an advanced teletriage system
CPOE: An Executive's Guide, research by Dagmara Scalise, June, special section
This guide considers the advantages, disadvantages and costs of CPOE
Info Tech's Next Step, Dagmara Scalise, June, 60-62
What's driving the race to market this new generation of clinical systems?
Keep 'em Happy, Jan Greene, July 14-16
HIMSS survey says opportunity for growth, decent salary lead to IT worker satisfaction
For IT Staffers, One Happy Workplace, Laura Asplund, July 16
Kansas City system defies stereotypes, ranks among the best place for information technology employees to work
Paging Dr. C-3PO, Dave Carpenter, July, 23-24
In the pharmacy and elsewhere, robots show up for work, freeing up staff time
Forward Progress, Alden Solovy, July, 38-48
Special section: America's health care technology leaders are not sitting still
2002 Most Wired Survey, July, 46-47
Most Wired show clinical, financial edge, but extrapolations are complicated
Calming the IT Seas, Gina Rollins, August, 36-40
New alliance to guide health care toward technology standards
Plugged In, Jan Greene, October, 18
Technology allows hospitals to track nurses; but some complain about privacy
IMKI Success, Dagmara Scalise, October, 24-26
New online tool designed to help hospitals take full advantage of CPOE systems
Peace and Quiet, Jan Greene, November, 18-22
Hospitals discover creative ways to reach nurses. Are lessons in phone manners next?
Elderly Care
The Battle Against Bacteria and Fear, Laura Asplund, January, 30
Nursing homes show reluctance to readmit residents who test positive for bacteria
Seniors' Access Worsens, no byline, October, 64
Elderly patients have increasing problems accessing care and longer wait times
Facilities
Free Labor, Ashok Selvam, January, 20-22
Facing a cash crunch and a crumbling ED, a hospital calls on community volunteers
Hybrid Heats Up, John Wright, June, 20-22
Illinois hospital can go gas or electric, depending on what's cheaper
Finance/Balanced Budget Amendment
Hospital Stocks Prove Health on Wall Street, Dave Carpenter, February, 22-24
Bucking general market trends, investor-owned health care companies are doing well
Feeling the Pressure? Richard Haugh, March, 42-45
A multitude of financial strains add up to one big headache
The Fear of Tier, Christopher J. Gearon, April, 18-20
The latest move to control health care costs catches hospitals by unpleasant surprise
Against the Odds, Jan Greene, June, 18-20
Sticking to the basics pays off-in a big way-for one rural hospital in Maine
By a Thread, Richard Haugh, June, 34-40
A fragile, fraying safety net is everybody's problem
Seeking Disclosure, Richard Haugh, August, 24-26
As pressure mounts on hospitals to report as much as possible, some are resisting
Working On Working Capital, Lee Ann Runy, October, 26
Examination of freeing up working capital
Hospitalists
Patience Required, Richard Haugh, January, 18-19
Hospitalist programs don't pay off quickly, but good things come to those who wait
Benefits of Hospitalists, no byline, March, 77-78
Reports says hospitalists reduce costs while maintaining quality of care
Insurance
Up and Away, Christopher J. Gearon, August, 16-18
As malpractice insurance premiums keep rising, some providers cut back on services
California, Here We Come, Richard Haugh, October, 16-18
States aiming to limit jury awards eye a 1975 Golden State law as a model
Leadership
In Our Hands, no byline, April, 28-29
How hospital leaders can build a thriving workforce
Forward Motion, David L. Bernd (Mary Grayson), October, 34-38
American Hospital Association's new chair-elect details leadership philosophy
Not for Men Only, Richard Haugh, December, 22
Texas hospital's all-female leadership team seeks to prove gender is no issue for execs
Legal
After An Assault, Jan Greene, June, 16
Health care worker sues a patient who attacked her. But is that appropriate?
Legislation/Lobbying
Health Care Hits A Speed Bump, Dagmara Scalise, January, 18
Issues that once topped legislators' agendas are relegated to the back burner after Sept. 11
The Simpler Life, Dagmara Scalise, February, 20
Hospitals gain slots on HHS committee that will guide federal regulatory reform
The J-1 Blues, Terese Hudson Thrall, May, 20
Federal program that allows foreign doctors to work in underserved areas is threatened
Policy or Politics? Dagmara Scalise, August, 20
The prescription drug benefit is back on the table, but political posturing may doom it
Last Gasp for Single Payer? Terese Hudson Thrall, December, 16
Oregon voters nix a ballot measure that would have provided statewide coverage
Managed Care/Capitation
HMO Boot Camp, Jan Greene, May, 20-24
In four-day training sessions, New Jersey hospital staffs prepare for the battles ahead
Management
All Pumped Up over Cardiology, Dagmara Scalise, February, 50-53
Hospitals are racing to expand heart-related services. But can too much growth trip them up?
A Shifting Focus on Cancer, Chris Serb, 44-47
Even with overbuilding and lower Medicare reimbursements, hospitals increase oncology emphasis/spending
Crossing Borders, Susan Ladika, June, 26-28
Searching for a new line of business to boost revenues, some providers look abroad
Growth Is Back in Sight, Richard Haugh, June, 50-54
NFP Investor Conference gathered hospitals and health systems; found back-to-basics works, time for growth
Navigating the Niche, Jan Greene, Dagmara Scalise, Terese Hudson Thrall and Richard Haugh, August, 31-35
Three markets respond to the influx of specialty facilities
Safety Is Their Job, Dave Carpenter, September, 16
Following IOM report on medical errors, position of patient safety officer proliferates
A Joint Strategy For Orthopedics, Richard Haugh, September, 54-58
Hospitals team up with docs to keep a lucrative service line
Planetree {25 Years Older}, Christopher J. Gearon, October, 40-43
A health care philosophy that "puts patients first" is getting more attention from hospital executives and caregivers
The Complex Science of Neuroscience, Richard Haugh, November, 48-54
A clinical category with its share of knotty issues-and opportunities
Playing Nice, Christopher J. Gearon, December, 24
Is the business of health care getting dreary? It might be time for childish enthusiasm
Marketing
A Better Outcome, no byline, April, 20-22
$10 million ad campaign sponsored by new coalition hits the airwaves, papers
Media Watch
What is a hospital really all about? Joyce Kelly, May, 59
Missouri Hospital Association educates citizens about hospital-related issues
Headlining in Chicago, Joyce Kelly, August, 57
Rush-Presbyterian-St. Luke's Medical Center campaign increases awareness of research and programs
Ounce of Prevention, Joyce Kelly, September, 71
N.H. Hospital Association & Foundation for Healthy Communities posters highlight prevention guidelines, advice on immunizations and physicals
Its show time for nursing, Joyce Kelly, October, 59
Nurses for a Healthier Tomorrow campaign to promote nursing as an exciting career
Reaching Out, Joyce Kelly, November, 65
Swedish Covenant Hospital branding campaign to highlight new technology and clinical stars
Medical Devices & Equipment
The Unkindest Cut, Richard Haugh, November, 14-16
Medical technology advances to improve life for patients, but hospitals pick up the cost
Mergers & Acquisitions
Groceries or Meds? Jan Greene, March, 36
Kaiser takes advantage of dot-com bust, buys online grocer's distribution system
Mergers & Acquisitions, compiled by Suzanna Hoppszallern, May, special section
The hospital sector in 2001 led the health care field in mergers and acquisitions
Outreach
The Human Touch, Ashok Selvam, July, 32
As docs and nurses take care of patients, Tennessee hospital watches the loved ones
Translation, Por Favor, Gina Rollins, December, 46-50
Across the nation, hospitals scramble to communicate with a fast-growing Spanish-speaking population
Outsourcing
Up, Up and Away, Terese Hudson Thrall, September, 16-18
Providers' spending on temporary docs goes through the roof, new data show
Contract Management Survey, Suzanna Hoppszallern, October, 49-57
Special section on 12th annual survey of outsourcing practices and trends
Palliative Care
2002 Circle of Life Awards, Gloria Shur Bilchik, July, 58-62
Award recognizes innovative end-of-life programs that enhance the care of dying patients and their families
Patient Safety/Quality/Medical Errors
Safe. Sound? Dagmara Scalise, February, 30
Hospitals don't meet Leapfrog standards, survey says. Is the test itself the problem?
Ratings Could Pay, Dagmara Scalise, March, 26
California initiative will reward doctors for quality performance
Medicine Safety, research by Dagmara Scalise, April, 57-64
A framework for change, special report
Infection Control, Christopher J. Gearon, May, 28-30
Pittsburgh coalition wages a regional war on deadly hospital-acquired infections
Your Results Rewarded, Christopher J. Gearon, June, 14
$9 million in grants intended to spur innovations to improve care
One Giant Leap? No byline, June, 16
Leapfrog Group adds 12 regions to its roster of hospitals
Intensivist Pain, Jan Greene, August, 20-22
Hospitals look for ways to meet Leapfrog requirements on critical care specialists
The American Hospital Quest for Quality Prize, Lee Ann Runy, August, 49-56
Prize honors organizations that have made exceptional improvements in quality and patient safety
Jump On Board, Jan Greene, November, 16-18
New Jersey system endorses Leapfrog, promises to spend $40 million to comply
Quest for Quality: Lessons Learned, Challenges Met, Lee Ann Runy, November, 24-25
Responses from prize application show lessons from around the country
Dueling Priorities, Dagmara Scalise, November, 42-44
Patient safety overshadows-some say overwhelms-the larger drive for quality
Pharmaceuticals/Pharmacists
A Prescription for Concern, Richard Haugh, Terese Hudson Thrall and Dagmara Scalise, February, 44-49
As health care increasingly relies on drug therapies, supply emerges as a major sticking point
A Bar to Bar Codes, Dagmara Scalise, May, 24
Some hospitals already feel the pinch as drug makers cut unit dose packaging
Poison Pill, Jan Greene, July, 26
As Internet pharmacies proliferate, states seek to distinguish when their use is legit
Physicians
Dr. Discontent, Richard Haugh, Dagmara Scalise, Jan Greene and Terese Hudson Thrall, April, 34-43
Feeling battered, physicians are rethinking their professional roles with ominous consequences for hospitals
Policy
Opened But Unused: FDA Mulls Policy, Christopher J. Gearon, November, 14
Feds reconsider hands-off policy on single-use devices and hospitals invited to comment
Rules of the Road, Alan Joch, December, 16-20
Patients vs. profits dilemma leads hospital to develop guidelines for ethical behavior
Practical Ethics
Divided loyalties, Terese Hudson Thrall, January, 28
Opinions from Sherry Makely and Margo Karston
Benefits dilemma, Terese Hudson Thrall, February, 26
Opinions from Ed Howell and Jack Fries
Throw out the Squeaky Wheel? Terese Hudson Thrall, March, 28
Opinions from Brian Gilbert and Susan Fitzgibbon
The problem with pitches, Terese Hudson Thrall, April, 26
Opinions from Beatriz Trejo and Jeff Hillebrand
What's your "fair" share? Terese Hudson Thrall, May, 27
Opinions from Diane Stover and Philip Boyle
Above and Beyond? Terese Hudson Thrall, June, 24
Opinions from Doug Nielsen and Craig Brace
Mission vs. morale, Terese Hudson Thrall, July, 32
Opinions from John O'Brien and Susan Herbert
Practice What You Preach? Terese Hudson Thrall, August, 24
Opinions from Johnson Smith Jr. and Terry Stoller
Quit Poaching! Terese Hudson Thrall, September, 28
Opinions from Bill McLean and Alice Villanueva
Appearance of Impropriety? Terese Hudson Thrall, October, 28
Opinions from Daniel Warmerling and Victor Lampasona
Wanted: Women Only, Terese Hudson Thrall, November, 20
Opinions from Tammy Greenwell and Fran Isaacson
Pay differential discovered, Terese Hudson Thrall, December, 26
Opinions from Barbara Duffy and George Perez
Predictions
Thinking Ahead, Ashok Selvam, January, 52
Three hospitals demonstrate that you can plan for the future, even if you can't foresee it
Charting Health Care's Future, no byline, March, 65-70
Special section examining trends affecting health care's future
2002 AHA Environmental Assessment, Gene O'Dell, September, 59-69
Special section on trends and issues influencing health care delivery system
Privacy/HIPAA
Leveraging the High Cost of HIPAA, Suzanna Hoppszallern and George Arges, January, 57-62
Special section detailing cost of compliance with privacy rules
Regs Ramp Up, Dagmara Scalise, June, 22-24
After fiddling with HIPPA's privacy rules, HHS takes aim at security, employer ID
HIPAA: The Patient Privacy Challenge, Suzanna Hoppszallern and Lawrence Hughes, December, 37-43
Special section detailing
Rural Health Care
Rural Renewal, Jan Greene, April, 50-54
As momentum builds, critical access hospital program shows signs of success
"Dirty Little Secret," Christopher J. Gearon, July, 28-30
Proposed payment increase would lend a hand to rural hospitals, but is it enough?
September 11/Disaster Planning/Bioterrorism
Health Care Hits A Speed Bump, Dagmara Scalise, January, 18
Issues that once topped legislators' agendas are relegated to the back burner after Sept. 11
Hospital Rates Go Through the Roof, Don Babwin, February, 16
Terrorist attacks just the latest in a series of factors punishing hospital property insurance
Reporting for Duty, Richard Haugh, September, 46-48
One year after terrorist attacks, hospitals confront a changed landscape-and seek to do their part to defend the homeland
Risk Ready Inside the Beltway, Alan Joch, September, 48-50
ER One design able to handle widespread emergencies such as bioterrorist attacks
Kansas City's Early Warning System, Ashok Selvam, September, 50-52
Local providers, government agencies and an IT vendor teamed up to establish a bioterror surveillance system
Computer System Aids L.A. County, Chris Serb, 52-53
System tracks communicable disease cases, flagging possible bioterrorism events, alerting key personnel
Social Issues
No Abuse Zone, Jan Greene, March 26-28
Hospitals seek to reduce intimidating behavior; call it a medical errors issue
Equal Access For All, Joyce Kelly, October, 24
Hospitals seek to ensure that patients get treatment no matter the ethnic background
Staffing/Salaries
Staffing Watch, Bill Santamour, January, 24
Roundup of staffing problems and solutions
Staffing Watch, Bill Santamour, February, 24
Roundup of staffing problems and solutions
Charting Workforce Woes, no byline, March, 24
With: What Jobs Need Filling, Regional Vacancies, Sign-on Bonuses, What RNs are Getting
Staffing Watch, Bill Santamour, March, 30
Roundup of staffing problems and solutions
No Job Vacancy, Philip Dunn, March, 34
Filling IT positions lower priority this year, according to HIMSS Leadership Survey
CIOs: Ready to Lead? Craig Webb, March, 34
Tech officers should be prepared to take over
Staffing Watch, Bill Santamour, April, 22
Roundup of staffing problems and solutions
A Happy Workplace, Jan Greene, April, 22-26
Hospitals that make prestigious list find happy patients make for happy employees
Staffing Watch, Bill Santamour, May, 28
Roundup of staffing problems and solutions
The Value of Docs, Terese Hudson Thrall, May, 32
Compares cost-effectiveness of physician specialties
Big Guns Take Aim at RN Crunch, Chris Serb, May, 48-50
Organizations pump money and expertise into RN shortage
Small hospital helps its nurses and, by extension, its community, Jan Greene, May, 50
Michigan hospital's program trains locals as nurses' aides
Staffing Watch, Bill Santamour, June, 22
Roundup of staffing problems and solutions
Staffing Watch, Bill Santamour, July, 24
Roundup of staffing problems and solutions
Staffing Watch, Bill Santamour, August, 22
Roundup of staffing problems and solutions
The Health Care Workforce, research by Lee Ann Runy, August, 41-48, gatefold
State-by-state numbers and initiatives
That's Dr. CIO, Jan Greene, September, 18-20
As IT becomes central to the process of care, physicians sign up for hospital tech jobs
A portrait of the nurse shortage, no byline, September, 22
Chart and graphics detailing issue, predictions
Staffing Watch, Bill Santamour, September, 26
Roundup of staffing problems and solutions
Big Raises All Around, C.J. Bolster and Gordon Hawthorne, September, 36-44
Is everybody happy?
Workforce Crisis? Or Leadership Opportunity? Peggy Schubert, September, 44
Trends in workforce shortage that could cause a crisis
Staffing Watch, Bill Santamour, October, 22
Roundup of staffing problems and solutions
Code Blue, Richard Haugh, October, 28-30
Shortage of medical coders costs big bucks; solutions prove elusive
Keeping Nurses, Dagmara Scalise, October, 44-48
How one hospital and two systems cured their staffing ills
Staffing Watch, Bill Santamour, November, 22
Roundup of staffing problems and solutions
Staffing Watch, Bill Santamour, December, 20
Roundup of staffing problems and solutions
Uninsured
A Welcome Mat for the Uninsured, Dagmara Scalise, January, 22
San Francisco hospital encourages private-pay patients to seek care elsewhere
"Not Just a Plaque," Terese Hudson Thrall, March, 20
Oregon hospitals establish standards for free care, go out of their way to provide it
A Better Outcome, no byline, April, 20-22
$10 million ad campaign sponsored by new coalition hits the airwaves, papers
America's Uninsured, Terese Hudson Thrall and Dagmara Scalise, November, 30-40
Rethinking the problem that won't go away
1Q[3a]
Will health reform happen at the state or federal level? Ashok Selvam, January, 26
Answers from Mark Gibson, Stephanie Kanwit and Duncan Wright, M.D.
What can be done to increase organ donation? Joyce Kelly, February, 28
Answers from Sherrill Lanthier, Frank A. Riddick Jr., M.D., and David C. Gerber
What will be the field's top ethical issues in five years? Ashok Selvam, March, 32
Answers from Ed Howard, Marin E Marty, Ph.D., and Dew Altman, Ph.D.
Do hospitals get a fair shake in the media? Joyce Kelly, April, 24
Answers from Mohammad Akhter, M.D., Rick Wade and Al Cross
Does health care still have a glass ceiling? Joyce Kelly, May, 30
Answers from Susan Stout Tamme, Consuelo Diaz and Mary Sheahen
How can we encourage more men to become nurses? Joyce Kelly, June, 28
Answers from Bruce Wilson, Denise Geolot and Robert J. Lucero, R.N.
Are hospitals focusing enough on disaster readiness? Joyce Kelly, July, 30
Answers from Richard Becker, M.D., Marion Smith, M.D., and Jerry Maier
Are CON laws relevant again as niche facilities multiply? Joyce Kelly, August, 26
Answers from Robert Rustuccia, Sen. Marvin Singleton, M.D., and Kenneth Thorpe
Should resident physicians' working hours be limited? Joyce Kelly, September, 30
Answers from Howard Markel, M.D., John Tooker, M.D., and Makeba Williams
When will hospitals feel the baby boomer effect? Lee Ann Runy, October, 30
Answers from Sarah Zapolsky, Paul Ginsburg, Ph.D., and Joel E. Streim, M.D.
Does employer-sponsored health care have a future? Joyce Kelly, November, 22
Answers from Gregg Lehman, David Himmelstein, M.D., and George Stockstill
