Ambulance/Emergency Service
Tonight in the ED: Sneezers, No Bleeders, Howard Larkin, January, 22
Ad campaign targets nonurgent ED use with humor, information on care alternatives
Benefits/Compensation
Club RN, Howard Larkin, March, 22
Beth Israel's nursing center caters to caregivers' professional development and human needs
Benchmarking
Benchmark Your IT Achievements, Jennifer Towne, January, 18
2004 Most Wired Survey and Benchmarking Study now available
Career Path
Janet Fouts, Joyce Kelly, January, 20
Trainer and consultant, Nursing Home Managers, Springfield, Ill.
Arthur Aenchbacher Jr., Joyce Kelly, February, 20
President of Baylor Hospital, Plano, Texas
Mark Gulow, D.O., Joyce Kelly, March, 20
Chief of staff, Mercy Hospital Grayling (Mich.)
Carol Bury, Joyce Kelly, April, 18
Vice president of facilities and construction, Lehigh Valley Hospital, Bethlehem, Pa.
Fay Lower, Joyce Kelly, May, 20
Recreational activities coordinator, East Liverpool (Ohio) Community Hospital
Sister Mary Ellen Howard, Joyce Kelly, July, 20
St. Francis Cabrini Clinic, Detroit
Clinical Management Series
A True Picture of What Ails your Emergency, Richard Haugh, June, 66
Simulation modeling tracks all potential problems before you spend big bucks unwisely
The Rise and Uncertain Future of Cath Labs, Richard Haugh, September, 53
New technology and treatment protocols are forcing hospitals to consider fundamental changes
Hospitals Bring New Urgency and Better Tools to Stroke Care, Richard Haugh, December, 38
As acute incidents surge in the U.S., specific strategies start to take shape
Columns: Business Matters
Picture Phones & Privacy, Alden Solovy, January, 32
Cameras in mobile phones, linked directly to the Internet, may challenge compliance
A Patient Walks into a Bar, Alden Solovy, February, 36
With the winter doldrums setting it, it's time for a little hospital humor
Mixed Messages, Alden Solovy, March, 32
Big business wants better health care, but doesn't want hospitals to build the facilities to deliver it
The last Dot-Com, Alden Solovy, April, 32
An insider focuses on the front door of health care
The More Things Change, Alden Solovy, May, 30
Are new technologies revolutionizing health care or just institutionalizing bad habits?
See Abe Run, Alden Solovy, June, 34
Hospitals are out of excuses for ignoring the need to shape themselves up
Superiority is Complex, Alden Solovy, July, 38
Top-performing hospitals invest in IT. So does it make a difference?
There's no "I" in "Team," Alden Solovy, August, 32
CEO John Hammergren credits strong staff and a focus on the customer for McKesson's success
Dropping Dead, Alden Solovy, September, 38
The end of the hospital-centric health system?
Hurting for Healing, Alden Solovy, October, 34
In which we apply the paradox of medical care to confronting our own mistakes
All the Time You Need, Alden Solovy, November, 32
Proponents say unrestricted visiting hours can promote healing and provide comfort for patients and loved ones
A Real Nightmare, Alden Solovy, December, 30
Bringing efficiencies to the OR is good for quality; improperly managed, it can be dire for patients
Columns: Editor's Notes
Transparency Trauma, Mary Grayson, January, 8
Being more open with the public may prove beneficial to hospitals
Pop Quiz, Mary Grayson, February, 8
It's time for the year's first IT quiz, so you better study
Of Limited Means?, Mary Grayson, March, 8
Shifting more and more costs to employees to control health care spending will work for a while-a very short while
Apple Pie, Mary Grayson, April, 8
When it comes to creating a Big Vision for American health care, maybe motherhood and apple pie belong in the mix
Nevermore, Santamour, Mary Grayson, May, 8
If you meet our managing editor in an airport, ask him about the latest health care newsbut if he's on your flight, better take another
Human Nature, Mary Grayson, June, 8
Saying you're sorry, coupled with taking immediate action to fix a mistake, is the right thing to do after a patient falls victim to a medical error
100 New Friends, Mary Grayson, July, 8
The Most Wired have come a long way since 1999
Robo Cop, Mary Grayson, August, 8
Droids are popping up all over the hospital these days-in the OR, patient rooms, even securing the perimeter
Measuring the Elephant, September, 8
One in five Americans have multiple chronic conditions-that's one elephant in the room we can no longer ignore
Coming Home, Mary Grayson, October, 8
Without context, stories lack meaning. It's time hospitals start telling their tales
Making Progress, Mary Grayson, November, 6
While scientific knowledge about mental illness grows, many attitudes remain rooted in ignorance
Who's Knocking?, Mary Grayson, December, 8
A holiday take that asks: Are you a chump? And, is that al bad?
Columns: OutBox
Walking a Safer Path, Mary Pittman, January, 72
Open discussion, facilitated by leadership involvement and appropriate accountability, makes caresafer
Preparing for SARS, Jim Bently, Ph.D., February, 86
An escalating disease must be met with an escalating response
A Healthy Investment, Carmela Coyle, March, 82
A focus on costs merely as a problem overlooks the value that patients and society derive for improved health
A Shared Vision, Dick Davidson, April, 90
A set of basic principles should underpin America's health care future
History Lesson?, Robert Sigmond, May, 94
Community benefit programs were developed in the 1980s, but not adopted. Will this time be different?
Stop Leading?, Laura Woodburn, June, 94
You can learn more about leading-by not leading-at this year's 2004 Leadership Summit
Guiding Principles, Pamela Thompson, July, 86
Even though we don't know what future patient care models will require, we have to act now
The Quest for Quality, Don Nielsen, M.D., August, 70
Prize has expanded to address the six Institute of Medicine goals
Climbing Mountains, Mary Pittman, September, 102
Working together, rather than against each other, is the best way to improve quality
Recasting IT Strategy, David Brailer, M.D., October, 110
Taking information technology out of the black box is a key to improving overall performance
Back to School, Stacey B. Mains and John Combes, M.D., November, 98
A unique education program provides hands-on experience with palliative care
Mental Health: What Now?, Elizabeth Stallings, December, 68
Incremental reforms and separation from primary care have proven disastrous
Community Health/Wellness/Outreach
2003 Foster G. McGaw Award, Terese Hudson Thrall, April, 62
Phoebe Putney Memorial Hospital wins award for excellence in community service
Lost in Translation, team coverage, May, 22
Hospitals search for solutions to improve visits of non-English-speaking patients
"Converting Forms" by Diana Toft Manos, and "Helping Hands" by Gina Rollins
2004 NOVA Awards, Dagmara Scalise, July, 58
Winners: Better Beginnings, Brockton (Mass.) Hospital; Buffalo County (Neb.) Community Health Partners, Good Samaritan Health Systems; Quad City Health Initiative, Genesis Health System, Davenport, Iowa, and Trinity Regional Health System, Rock Island, Ill.; Quality of Life in the Truckee Meadows, Washoe Health System, Reno, Nev.; and Solano Coalition for Better Health Inc., NorthBay Healthcare Group, Fairfield, Calif., Sutter Solano Medical Center, Vallejo, Calif., and Kaiser Permanente, Martinez, Calif.
Customer Service/Satisfaction
Tools for Patient Satisfaction, Dagmara Scalise, March, after 58
Special insert details complex and interrelated nature of patient satisfaction
Data Page
Providing Alternatives, Lee Ann Runy, January, 30
Data on complementary and alternative medicine usage and growth
Managing Revenue, Reducing Debt, Lee Ann Runy, February, 30
Data on hospital revenue and debt trends
The Cause and Effect of Medication Errors, Lee Ann Runy, April, 30
Data on impact and severity of medication errors
Healthy Hearts and Bottom Lines, Lee Ann Runy, June, 32
Data on how hospitals manage cost and length of stay, especially in cardiology
Employers Turn to Employees to Contain Costs, Lee Ann Runy, July, 36
Data on strategies employers are using to decrease insurance premium costs
Collecting Race & Ethnicity Data, Lee Ann Runy, August, 30
Data on hospitals' practices of collecting race and ethnicity facts
Fix the Spine and the Bottom Line, Lee Ann Runy, October, 22
Data on how, if managed effectively, certain DRGs can net a profit
Going It Alone for Insurance, Lee Ann Runy, November, 22
Data on employer trends in health insurance benefits
What Patients Know About Their Local Hospitals, Lee Ann Runy, December, 28
Data on what is important to patients to know about their local hospital
Diagnostic Imaging
Three Keys to Security, Alan Joch, January, 40
For top executives, a commitment to the broad goals of privacy and safety is not enough
Cyber Security, Mike Colias, May, 60
Health care learns to share scares and solutions
Is This Bed Taken?, Douglas Page, November, 14
States, hospitals harness technology to track vacant beds and avert overcrowding
Disease Management
Chronic Care: An Acute Problem, Matthew Weinstock, September, 40
80% of health care spending goes for chronic care. Should our priorities follow?
E-Health/Technology
Wired at the Bedside, Lee Ann Runy, January, after 48
Special insert detailing how technology is reshaping the way care is provided at the bedside
IT Standards, Lee Ann Runy, February, after 62
Insert examines need for uniform standards and protocols, and what is being done
IT Comes Together, Neil Versel, May, 18
Seeking efficiency and cost savings, health networks consolidate back-office functions
Beyond Bar Codes, Richard Haugh, May, 26
Radio frequency identification: The next big thing tracking drugs and equipment
Sold, to the e-bidder, Kevin Gault, May, 26
Not-for-profit hospitals learn to harness the Web as way to expand fund-raising
A Healthy Debate: Electronic Medial Records, Elizabeth Thompson Beckley, June, 14
Presidential rivals jump on bandwagon, push quick deployment of e-health initiatives
Vying for Dollars, Susan Meyers, July, 18
Requests for new technology are scrutinized as competition for scarce funding intensifies
Wi-Fi Goes On Sale, Neil Versel, July, 32
As prices drop, hospitals increasingly turn to wireless technology
The 100 Most Wired, Alden Solovy, Suzanna Hoppszallern and Jennifer Towne, July, 40
Even as they speed ahead of the pack, top tech hospitals are shifting gears
The Standards Wait, Mike Colias, August, 16
Regional groups move ahead with EHRs even as national standards are debated
Incentives, Not Mandates, Alden Solovy, August, 19
Federal government lays out plan to speed up use of information technology
Real World Reality, Dagmara Scalise, September, 18
New IT systems can have unintentional consequences for the unprepared
Wiring Docs, Richard Haugh, November, 45
Overcoming legal and financial hurdles is crucial I hospitals and physicians are to link patient data
Island Hopping, Susan Meyers, December, 18
In Hawaii and elsewhere, telemedicine is a lifeline, but funding is tricky
Elderly & Home Health Care
A Fresh Model for Gerontology, Richard Haugh, March, 52
ACE units take a holistic, team approach to meet the needs of an aging America
Facilities
On Shaky Ground, Richard Haugh, January, 26
California hospital projects delayed because of understaffed, underfunded agency
A Good, Old-Fashioned Building Boom, Dave Carpenter, March, 34
Aging facilities, new technology, workforce needs and consumer demands combine to fuel a nationwide surge in hospital construction
The Patient Room, team coverage, May, 34
"Administrative" by Richard Haugh, "Universal Rooms" by Lee Ann Runy, "Bedside Technology" by Dagmara Scalise, and "Healing Environments" by Terese Hudson Thrall
No Butts About It, Terese Hudson Thrall, June, 28
Already smoke-free in their buildings, health systems turn attention to campus grounds
My Generation, Chris Serb, August, 20
Seeking more reliable energy and savings, hospitals turn to decades-old technology
Take a Left on Oak, Terese Hudson Thrall, October, 26
Signage is secondary as hospitals make it easier to find their way around
Finances/Census
Denials Into Cash, Howard Larkin, January, 20
New technology, interdepartmental teams cut growing problem down to size
Strategic Savings, Chris Serb, April, 54
As supply costs climb, hospitals rethink their purchasing strategies
Booking Losses, Richard Haugh, May, 18
Credit ratings could be affected by the way hospitals treat losses on stock portfolio
Patient-Friendly Billing, Dagmara Scalise, May, after 40
What it is, how to do it and why it's important to your financials
Capital Gap, Dave Carpenter and Frederick A. Hessler, May, after 64
Costly projects can't wait, but finding the funds is tough
Investing in Growth, Richard Haugh, June, 20
Hospital hopes new venture capital fund will lure businesses and create a healthy economy
Cost Drivers, team coverage, June, 36
"Liability" by Howard Larkin, "Labor" by Chris Serb, "Credit" by Richard Haugh, and "Capital Access" gatefold by Jennifer Towne
Risky Business, Howard Larkin, October, 16
Self-insured hospitals need strong safeguards in place or they could see credit ratings slip
Insurance/Reimbursement
What Insurers Know About Your Hospital and How They Are Using It, Dagmara Scalise, January, 34
Insurers trying to influence consumer behavior, improve outcomes and reduce costs
Feeling States' Pain, Diana Manos, February, 24
Medicaid payments slashed, health care taxes increase as budget deficits grow
Insurance Giveback, Mike Colias, March, 16
State regulators, providers step up scrutiny of insurance company cash reserves
Costliest Workers, Terese Hudson Thrall, March, 18
Hospital promotes lifestyle changes for staff who create biggest claims
Homegrown Liability Insurance, Howard Larkin, March, 44
Hospitals find short-term medical-malpractice fixes may reduce long-term liability risks
System Breakdown, Richard Haugh, July, 22
CalPERS wants to end global contracting. Could it happen in your state?
Insurance Bypass, Howard Larkin, August, 22
Movement to curtail coverage of bariatric surgery could leave hospitals in the lurch
HSAs: Are They Really the Next Big Thing?, Christopher J. Gearon, August, 44
The health savings account could fundamentally change how health care is used and paid for
Mega Medicaid Cuts, Terese Hudson Thrall, September, 20
Texas hospitals, like others across the nation, grapple with budget-slashing legislatures
Inside Cuts, Lee Ann Runy, October, 18
Hospitals with long-term care operations bemoan lower Medicare payments
Chemo & Medicare, Charlotte Huff, November, 62
Could a new payment plan force more cancer patients to your doorsteps?
Leadership
Complexity Made Simple, David Ollier Weber, May, 54
Complexity expert Tom Petzinger says that-as in nature-everything in an organization is interconnected
The Open Organization, Mary Grayson, October, 36
An interview with the AHA chair-elect Richard Umbdenstock
Legal
The Tenet Saga Continues, Matthew Weinstock, March, 24
Timeline of Tenet's legal woes, 1969 to February 2004
The Top 10 Malpractice Claims, Maureen Glabman, September, 60
and how to minimize them
Fraud Crackdown, Mike Colias, October, 24
Aggressive push by insurers, feds might find cheating where there isn't any, providers say
From the Storeroom to the Boardroom, Howard Larkin, October, 64
Once an afterthought, risk management is becoming a boon to strategic, financial and operational planning
Legislation/Lobbying
A Different Niche?, Christopher J. Gearon, February, 16
Moratorium on specialty facilities could lead to long-term shift in the marketplace
How Ready are We for Reform?, Terese Hudson Thrall, April, 34
Without a shared vision, getting there will be difficult
Public Disclosure, Matthew Weinstock, July, 18
State laws require hospitals to post their prices in an attempt to corral costs
Pushing for Safety, Christopher J. Gearon, October, 28
Lawmakers advance patient protection act with support of a variety of health care groups
Managed Care/Capitation
Prudent Payments, Richard Haugh, July, 24
Studies suggest that managed care firms vary in adherence to prudent layperson laws
Management/Governance
Plan. Replan. Plan Again., Richard Haugh, February, 24
A long-term strategic plan is necessary, but be prepared for short-term changes
E-Trustees, Richard Haugh, March, 18
Building on the success of a doctor portal, Baylor turns to Web to unite board
Out of the Rut, Terese Hudson Thrall, April, 26
Memorial's Innovation Café hopes to stir up creative thinking among hospital executives
Playing Defense, Christopher J. Gearon, June, 24
Hospitals employ different tactics to confront competition from specialty providers
Heart Palpitations, Marlene Piturro, June, 24
Partnership between hospital and physicians presents financial, management challenges
What ifThe Consequences of Innovation, David Ellis, August, 38
Essay about consequences and implications of technological innovations on health care policy and practice
The Ratings Game, Richard Haugh, September, 16
Finance agencies aren't wishing for better oversight by boards. They're demanding it
A Worthy Bonus, Gina Rollins, September, 32
Pay for performance is quickly becoming the mantra for hospital executives
Marketing
Scanning for Profit, Jan Greene, February, 23
Cashing in on latest technology isn't always automatic, health centers and hospitals learn
If You Build It, Terese Hudson Thrall, November, 19
Hospitals are adding new features to their Web sites, but still have a long way to go
Materials Management/Supplies
Warehouses Return, Richard Haugh, June, 20
Some hospitals are abandoning just-in-time delivery for old-fashioned stockpiling
Media Watch
Taking Success to Heart, Joyce Kelly, January, 57
TV ads increased awareness of Concord (N.H.) Hospital's innovations, experts and state-of-the-art cardiac center
The Good Hands People, Joyce Kelly, February, 71
American Association for Surgery of the Hand, Rosemont, Ill., launched national campaign to increase awareness of specialty
Ads Take a Bite Out of Big Apple, Joyce Kelly, March, 67
Mount Sinai Medical Center, New York, campaign improved public reputation
Nurturing Nursing, Joyce Kelly, April, 70
Recruiting campaign by the Ohio Board of Nursing
Hospital and Boston Celtics Team up for Ad Victory, Joyce Kelly, June, 72
New England Baptist Hospital, Boston, uses radio ads about Celtics player ailments to highlight orthopedic experts' services
What Women Want, Joyce Kelly, July, 72
Riverview Hospital surveyed female population of Hamilton County, Ind., before designing its women's pavilion
An Ounce of Prevention, Joyce Kelly, August, 59
Children's Hospital of Wisconsin, Milwaukee, campaign to teach parents about child safety
Growing without Growth, Melissa Maleske, September, 86
Children's Hospital Boston ad campaign to increase patient load
Kaiser Targets Healthy Lifestyles, Melissa Maleske, October, 87
Kaiser Permanente ad campaign to bring importance of overall wellness to patients
Setting the Record Straight, Matthew Weinstock, November, 79
Kingston (N.Y.) Hospital's award-winning ad campaign makes a comeback
Taking the Battle to the People, Matthew Weinstock, December, 58
MedStar Health, Columbia, Md., launched ad campaign to educate public and help them understand what's at stake with rising med-mal rates
Nocosomial Infections/Infection Control
New Policies Tested During Flu Season, Chris Serb, February, 18
Hospital leaders hope changes will have a lasting impact on flue and other outbreaks
Obesity/Obese Patients
Capital & Candor, Howard Larkin, February, 58
To meet the needs of obese patients, hospitals change processes, equipment and attitudes
Palliative/End-of-Life Care
Keeping Company, Gina Rollins, April, 28
Innovative volunteer effort comforts dying patients who lack family support
Circle of Life Awards, Jan Greene, August, 48
Winners: St. Mary's Healthcare System for Children, Bayside, N.Y.; MD Anderson Cancer Center, Houston; Hope Hospice and Palliative Care, Fort Myers, Fla.
Pet Therapy, Melissa Maleske, November, 24
Hospice providers try to ease patients' minds by caring for furry friends
Patient Care
The Waiting Game, Terese Hudson Thrall, September, 30
Put on hold at the doctor's office, patients may flock to emergency departments
Shortening the Wait, Lee Ann Runy, October, 18
Better hand-offs of long-term care patients improve the bottom line and quality of care
A Helping Hand, Terese Hudson Thrall, October, 32
Navigators provide patients with a road map to get through the complex health care system
Speedy Access, Melissa Maleske, November, 28
Innovative data-sharing project offers lessons for helping high-risk patients
The Quiet Epidemic, Gloria Shur Bilchik, November, 36
How mental disorders affect health care in ways you don't realize
Prudent Planning, Julie Chyna, December, 14
Emergency departments increase patient outreach, staff training to avert flu crisis
Patient Safety/Medical Errors
Controlling Infections, Lee Ann Runy, January, 18
New JCAHO standards call for increased management attention to patient safety
Making Strides, Jan Greene, April, 20
Executive walkarounds uncover safety issues and send a positive message to staff
Best Practices and Safety Issues in the ICU, Lee Ann Runy, after 44
Special insert detailing safety, improving care in ICU
Five Years after IOM, Dagmara Scalise, October, 59
The evolving state of patient safety
Pharmaceuticals/Pharmacists
Pharmacists: Over-the-Counter and at the Bedside, Abby Christopher, December, 53
They're finding new ways to collaborate with clinicians, but it isn't always smooth sailing
Policy
Split Down the Middle on Health Issues, Melissa Maleske, September, 28
Election preview of presidential candidates' take on health care issues
Practical Ethics
Fire the CEO? Terese Hudson Thrall, January, 28
Opinions from Rev. Tom Patterson and Joel Ohlsen, M.D.
Anger management, Terese Hudson Thrall, February, 28
Opinions from John Gates and Steven M. Scott
Block the blog?, Terese Hudson Thrall, March, 30
Opinions from Jean Haskell and Jeanene Martin
Change your charges?, Terese Hudson Thrall, April, 26
Opinions from Michael Dowling and Terri Kane
No ladies allowed, Terese Hudson Thrall, May, 28
Opinions from Anna Marie Buchmann and Linda Smith
Pay for ED call?, Terese Hudson Thrall, June, 28
Opinions from Andrew L. Epstein, M.D., Stanley F. Hupfeld
Fast-food financials, Terese Hudson Thrall, July, 28
Opinions from Ron LaPensee and Bruce Hagen
Self-Promotion, Terese Hudson Thrall, August, 26
Opinions from Kim Warth and Jackie Ryan
Habla usted Espanol?, Terese Hudson Thrall, September, 35
Opinions from Joyce Dombrouski and Connie McCahill
Should the CEO Be Let Go?, Terese Hudson Thrall, November, 28
Opinions from Bill Schoenhard and Rod Davis
Pick the Right IT Product, Terese Hudson Thrall, December, 20
Opinions from David Veillette and Douglas Hawthorne
Predictions/Trends
The CEO and the Future of Technology, H&HN staff, October, 75
Executive Dialogue Series convened a group to discuss CEO's role in technology planning and implementation
Circling the Globe, Mike Colias, November, 14
U.S. hospitals face competition-and opportunities-as "medical tourism" grows
Privacy/HIPAA
Banking on Privacy, Richard Haugh, February, 50
Hospitals must protect patient information-and their own liability-as banks balk at
HIPAA
Processing Woes, Dagmara Scalise, April, 16
Faulty claims submissions have providers looking at alternatives to clearinghouses
Security Gaps, Susan Meyers, August, 22
Risk analysis and business planning crucial to complying with next HIPAA deadline
Eye Spy, Aaron Dalton, November, 12
Biometrics comes of age as hospitals gear up for new security rules protecting patient data
Quality
Winning Formulas, Gina Rollins, February, 32
For two hospitals, Baldrige Award highlights a long journey toward improving care
Shhh, Quiet Please!, Dagmara Scalise, May, 16
Crash. Boom. Bang. Mayo Clinic and other hospitals seek to silence loud noises to help patients sleep and improve quality of care
Filling the Gaps, Dagmara Scalise, June, 16
Despite a spate of quality reporting projects, certain areas are not being measured
Room at the Inn, Christopher J. Gearon, June, 18
Hospitality experts launch service to ease some of the burden on cancer patients
Posting Providers' Performance, Elizabeth Thompson Beckley, July, 16
Consumer groups hail Joint Commission initiative, but is there a danger of overload?
Quest for Quality Prize 2004, Lee Ann Runy, September, 75
Winner: Sentara Norfolk (Va.) General Hospital; Finalists: The Johns Hopkins Hospital, Baltimore; Mary Lanning Memorial Hospital, Hastings, Neb.; Citation of Merit: Advocate Health Care, Oak Brook, Ill.
Evidence-based Medicine, Dagmara Scalise, December, 32
Pressured by payers and regulators, hospitals and physicians must transform yesterday's abstract concept into a nuts-and-bolts blueprint for how they deliver care
Rural Health Care
Rurals: Bonus Won't Cure Doc Shortage, Neil Versel, March, 27
Extra Medicare funding is good first step, but feds need to do much more to help
Strength in Numbers, Gina Rollins, March, 28
Rural hospitals consortium finds pathway to replacement facilities
Social Issues
Hands Across the Waters, Gina Rollins, July, 52
International relief initiatives pay dividends at home and abroad
Dump the Mumbo-Jumbo, Terese Hudson Thrall, 71
The message is clear: Plain, straightforward language trumps fancy words and medical jargon when it comes to communicating with your patients
Staffing Watch
Staffing Watch, Bill Santamour, January, 24
Roundup of staffing problems and solutions
Staffing Watch, Bill Santamour, February, 26
Roundup of staffing problems and solutions
Staffing Watch, Bill Santamour, March, 28
Roundup of staffing problems and solutions
Staffing Watch, Bill Santamour, April, 22
Roundup of staffing problems and solutions
Staffing Watch, Bill Santamour, May, 24
Roundup of staffing problems and solutions
Staffing Watch, Bill Santamour, July, 26
Roundup of staffing problems and solutions
Staffing Watch, Bill Santamour, August, 24
Roundup of staffing problems and solutions
Staffing Watch, Bill Santamour, September, 22
Roundup of staffing problems and solutions
Staffing Watch, Bill Santamour, October, 20
Roundup of staffing problems and solutions
Staffing Watch, Bill Santamour, November, 16
Roundup of staffing problems and solutions
Staffing Watch, Bill Santamour, December, 22
Roundup of staffing problems and solutions
Uninsured/Underinsured/Coverage Issues
Common Cause, Jill Hodges, April, 22
Wisconsin hospitals and community health clinics unite to boost access for the uninsured
Leading the Way, Christopher J. Gearon, June, 58
All eyes are on Maine as it launches a grand experiment in universal coverage
Will Work for Care, Dagmara Scalise, August, 26
Uninsured patients offer up their services at Maine hospital to help pay for treatment
All For One, Richard Haugh, September, 35
Health systems, employers, government join forces in Michigan to expand coverage
Tax and Hope, Jan Greene, December, 16
As states cut Medicaid programs, hospitals OK an unlikely option to increase coverage
Perplexed in Maine, Christopher J. Gearon, December, 18
State commission considers closing facilities, cutting costs and reviving regionalization
Getting in the Game, Jan Greene, December, 26
Researchers, employers use game to teach people about the dynamics of insurance
Women's Health
Safe Deliveries, Dave Carpenter, November, 56
Surging malpractice costs, vanishing doctors and vulnerable patients make obstetrics a focal point for quality improvement and error reduction programs
Workforce Issues
Hitting the Visa Limit, Jan Greene, January, 16
Access to foreign medical professionals threatened as nation nears cap on work permits
Tightening Ratios, Terese Hudson Thrall, January, 24
New nurse-staffing rules present big challenge: Treat patients or violate the law
Coder Shortage Goes Straight to the Bottom Line, Susan Meyers, January, 46
The lack of medical coders has risen to critical levels in some areas
RN to CIO, Jan Greene, February, 40
High-tech nurses bridge hospitals' cultural divide
Health Care High, Susan Myers, April, 18
Hospitals forge relationships with schools to pique student interest in health careers
Here a Nurse, There a Nurse, Lee Ann Runy, April, 24
Decentralized nurse stations can improve workflow and patient care, advocates say
Cracking the Books, Diana Manos, July, 28
Training entry-level employees may help east staffing shortages for hospitals
Crossing the U.S. Border, Charlotte Huff, September, 24
With a 12-month reprieve, hospitals gear up to help Canadian and Mexican nurses stay
Happy Workers, Aaron Dalton, November, 24
Hospitals find that it takes a little inspiration to reconnect with disenchanted staff
All For One, Aaron Dalton, December, 22
Through a joint marketing campaign, hospitals hope to lure workers to their city
