Clinical Management Series
High-Tech Tools Transform the Operating Room, Richard Haugh, January, 52
3-D images, virtual patients and robots help make surgery more accurate and less risky
Hospitals and Clinicians Confront a New Imperative: Pain Management, Richard Haugh, April, 50
Under pressure from patients, JCAHO and others, providers focus a variety of resources on the so-called "fifth vital sign"
Astounding Advances-with Many More on the Horizon-Reshape Rehabilitation Services, Richard Haugh, July, 58
But providers say stricter Medicare rules and other issues could blunt what's possible
Hopes for Eliminating Cancer Climb with Every New Breakthrough in Oncology, Richard Haugh, October, 46
Changes in how Medicare pays for drugs and imaging might slow the pace of progress
Columns: Business Matters
Witnessing, Alden Solovy, January, 34
The compassionate application of "self" to the well-being of another
EHR and Most Wired, Alden Solovy, February, 34
The international space station approach to IT
Three Companies to Watch, Alden Solovy, March, 32
Out of the techno-noise, a few clear sounds
Where are the Mentors? Alden Solovy, April, 36
You job, should you choose to accept it: Find one
Followership, Alden Solovy, May, 32
Leading is a skill; so is following
Capital Catch-22, Alden Solovy, June, 32
There is no magic number to guide investment
What's Cool, What's Real, Alden Solovy, July, 36
Whizmo, gizmo: Information technology is about better care
It's a Wi-Fi World, Alden Solovy, August, 32
Health care CIOs predict which technologies will take precedence during the next three to five years
Good Hire, Good Fire, Alden Solovy, September, 42
How much do your organizational values matter when an otherwise valuable employee violates them?
Defenders of the Waterfront, Alden Solovy, October, 26
Once again, the vendor community proves that they stand with us in times of trouble
Headed for a Collision? Alden Solovy, November, 28
Pay-for-performance programs won't work until we address larger underlying problems in health care
The New Consumer, Part 1, Alden Solovy, December, 34
In which specific quality data proves to be just the beginning
Columns: Editor's Notes
Appearances, Mary Grayson, January, 8
Life is good for the insurance industry; to bad that doesn't translate to the rest of the workforce
A History Lesson, Mary Grayson, February, 8
Now is the time to turn the EHR into reality
Generation X, Y, Zzzz, Mary Grayson, March, 8
Friction between younger and older nurses has existed for generations, perhaps it's time to get over it
Psst! Something's Changed, Mary Grayson, April, 8
Today's CEOs need a different mind-set, interpersonal and communication skills
Will Big Business Bolt? Mary Grayson, May, 8
How much longer will big business offer employee health benefits?
Better and Better Problems, Mary Grayson, June, 8
People have problems, we just need to move to a better set of problems
Too Close for Comfort, Mary Grayson, July, 8
Both United States and Canada are failing to provide citizens with access to care
Your Summer Reading List, Mary Grayson, August, 8
Beach books only a health care professional could love
The Tipping Point, Mary Grayson, September, 8
With insurance costs soaring, health care on verge of milestone, not-so-pretty changes
What Now? Mary Grayson, October, 6
Rebuilding the health care system in hurricane-devastated areas
Where Did Everybody Go? Mary Grayson, November, 6
Future battle for workers against everyone, not just other hospitals
3 x 2 = YIKES! Mary Grayson, December, 8
H&HN staff has three sets of twins in three years
Columns: OutBox
The Challenges Ahead, Dick Davidson, January, 76
A cloudy outlook for 2005 demands more unity and more hard work
Team Governance, John R. Combs, M.D., February, 92
New challenges demand new solutions
Where to Start? Duffy Newman, March, 80
Cultural competence is a challenge for which no one person is smart enough, but everyone together is
Unintended Consequences, Scott Wallace, April, 84
Lawmakers and regulators must look at policy and IT issues simultaneously
Letter to the Field, Ian Morrison, May, 96
The 2005 Health Forum/AHA Leadership Summit in San Diego
Tomorrow's Nurse, Pamela Thompson, June, 106
We all have a stake in the redefinition of nursing’s role and education requirements
At the Crossroads of Quality, Brent James, M.D., July, 142
Clinical complexity has produced a chaotic delivery system that bewilders patients and challenges professionals
Put it in Writing! Pearly B. Graham-Hoskins, M.D., August, 70
AHA's new Web site makes it easier to help patients and consumers with end-of-life issues
Medicaid at 40, Thomas Nickels, September, 110
This year is a pivotal point in the life of our largest safety net program
Hospital Heroes, Dick Davidson, October, 110
Hospitals take care of the sick and infirm. And they take care of each other in times of need.
Speaking Out, Cynthia Hedges Greising and Romana Hasnain-Wynia, November, 94
Hospitals recognized for improving patient-centered communication
Safer Surgery, Dick Davidson, December, 76
We are counting on the participation of every eligible hospital
Community Health/Outreach
2004 Foster G. McGaw Prize, Gina Rollins, April, 58
Henry Ford Health System, Detroit
2005 Nova Awards, Dagmara Scalise, July, 67
Cambridge (Mass.) Health Alliance; McDay-Dee Hospital Center, Ogden, Utah; Palmetto Health, Columbia, S.C.; Mercy Health Partners, Toledo, Ohio, Promedica Health System, Toledo, Medical College of Ohio, Toledo, and St. Luke’s Hospital, Maumee, Ohio; and Scripps Health, San Diego.
Customer Service/Satisfaction
Zeroing In, Dagmara Scalise, January, 48
A focus on departments within hospitals' rather than the organization as a whole may be a better way to boost patient satisfaction
Building a Consumer-Directed Service Culture, Dagmara Scalise, December, after 52
Consumers expect easy access to information and a personalized experience in almost every business encounter-health care is the next wave
Disaster Planning & Security/Bioterrorism
The Disaster After the Disaster, Mike Colias, October, 36
More than a decade after Hurricane Andrew, Florida hospitals offer stark lessons-and long-term hope-for their devastated counterparts in Alabama, Louisiana and Mississippi
Disease Management
Disease Registries, Mike Colias, February, 62
Proponents say they're one of the simplest, least costly steps toward a broader disease management program
E-Health/Technology
Uncle Sam Wants Your EHR, Howard Larkin, February, 38
Will America's "can do" spirit conquer IT's continental divides?
Financing IT, Dave Carpenter and Frederick Hessler, May, after 56
Making the case for investment: Spending Spree, Straight Talk, Three Approaches to ROI, and The Case for Funding
Where the Patient and Technology Meet, Dagmara Scalise, August, 34
IT's most important contributions to hospital care don't always happen in the OR
Leading the Charge, Lydia Gibson, October, 53
Military hospitals can give their civilian counterparts critical pointers for going digital
Finances/Census/ROI
Even You Can Control Energy Costs [A Bit], Richard Haugh, March, 44
When it comes to utility bills, most hospital leaders simply grin and bear it. But some are firing up aggressive new strategies to limit the increases.
Capital, Dave Carpenter, June, 34
Beyond the tried and true in the quest for financing
Insurance/Reimbursement
Health Care's New Behemoths, Dave Carpenter, January, 38
As insurers consolidate, their prosperity and power grows-and so does the scrutiny
Keeping Medicaid Viable, Terese Hudson Thrall, September, 54
As the program enters its fourth decade, Barbara Lyons says it remains a safety net for those in need and for American itself
Leadership
Diversity and the Bottom Line, Richard Haugh, June, 67
An interview with Fred Hobby, CEO of the AHA-affiliated Institute for Diversity in Health Management
Keeping the Contract, Mary Grayson, October, 28
Interview with the new AHA chair-elect
Leadership: How to Achieve Operational Excellence, H&HN Staff, October, 81
Executive dialogue series
C-Suite Meltdown, Dagmara Scalise, December, 36
Clashing personalities can undermine the leadership team-and the entire organization
Homegrown Talent, Terese Hudson Thrall, December, 42
To build up their bench strength, a growing number of health systems are developing in-house programs to nurture future leaders
Management/Governance
Cultural Transformation, Lee Ann Runy, April, after 64
Changing your organizations mind-set by identifying root causes
Looking Harder, Jan Greene, June, 52
Not-for-profit hospitals use Sarbanes-Oxley to strengthen their boards financial accountability
Integrating Strategic and Financial Planning, Lee Ann Runy, June, after 58
Steps to balance organizational priorities and the deployment of resources
Materials Management/Supplies
Taking Control of Supply Spending, Robert Neil, June, 44
Common sense required for standardizing purchases, adding RNs eases docs- concerns
Building an Efficient Supply Chain, Dagmara Scalise, after 46
The supply chain offers enormous opportunity for cost savings
Nocosomial Infections/Infection Control
Reporting Infections, Gina Rollins, May, 44
Mandatory vs. voluntary debate heats up as states enact legislation
Obesity/Obese Patients
Design with Dignity, Terese Hudson Thrall, November, 48
Either by building from scratch or retrofitting existing space, hospitals learn to accommodate obese patients
Palliative/End-of-Life Care
Circle of Life Awards, Jan Greene, August, 56
VCU Massey Cancer Center, Thomas Palliative Care Unit, Richmond, Va.; Hoag Memorial Hospital Presbyterian, Newport Beach, Calif.; and High Point (N.C.) Regional Health System
Patient Care
Evidence-Based Medicine, Dagmara Scalise, September, after 58
An overview for hospital leaders
Patient Safety/Medical Errors
The Not-So-Simple Truth, Charlotte Huff, August, 44
Disclosing errors might ease malpractice pain-and it's the right thing to do, advocates say
Have you M.E.T. the Future of Better Patient Safety? Laurie Larson, October, 59
How medical emergency teams work and how they can work for you
Pharmaceuticals/Pharmacists
Finding the Right Prescription, Lee Ann Runy, May, 52
As demand for pharmacists grows and competition from retail outlets heats up, hospital executives are looking for new ways to fill their vacancies
Business Issues in the Pharmacy, Chris Serb, May, after 56
Examines rising pharmacy costs and steps to take to manage them
Policy
Experimenting with Medicaid, Charlotte Huff, March, 50
Florida, New Mexico, South Carolina and New Hampshire are some of the states tinkering with the mixture of state-federal funding. And all eyes are eagerly awaiting the results.
Quality
The Supply Chain and Clinical Quality, Lee Ann Runy, March, after 56
Improving quality through supply chain management
25 Things You Can Do to Save Lives Now, Lee Ann Runy, April, 40
An action plan to advance hospitals' patient safety initiatives
Quest for Quality Prize, Lee Ann Runy, September, 67
Winner: North Mississippi Medical Center, Tupelo. Finalists: NewYork-Presbyterian Hospital, New York; El Camino Hospital, Mountain View, Calif. Citation of Merit: Lehigh Valley Hospital and Health Network, Allentown, Pa.
Two States, Two Stories, Dagmara Scalise, November, 40
Pennsylvania and Tennessee take very different routes to reporting quality data. For hospitals, it's clear which way is better.
Ahead of the Pack, Richard Haugh, November, 54
In Wisconsin, the issue isn't about whether to report quality and cost information, it's how quickly can the information be made public
Rural Health Care
A Rural Crossroad, Richard Haugh, December, 48
The critical access hospital program is popular and effective. So why, proponents ask, would anyone mess with such success?
Section: Data Page
Patient Safety & Governance, Lee Ann Runy, January, 32
Survey finds more boards paying attention to patient safety
Profile of U.S. Community Hospitals, Lee Ann Runy, February, 32
AHA's 2005 Hospital Statistics findings on community hospitals
The "Under-65" Uninsured, Lee Ann Runy, March, 30
Studies find number of uninsured Americans younger than 65 increased
Consumer Confusion: Are EMRs Worth the Risk? Lee Ann Runy, April, 34
Study results show Americans' opinions about EMR risks, benefits
Financial Measures..., Lee Ann Runy, June, 30
...Every Hospital Executive Should Know
What does the Future Hold? Lee Ann Runy, July, 30
Data on future use of EMRs, fund raising and financial strategies
The Bad News About Bed Sores, Lee Ann Runy, August, 28
Prevalence rates of pressure ulcers
Access to Insurance Impacts Women's Health Care, Lee Ann Runy, September, 40
Impact of insurance coverage on women by race, age
GPOs: The Buyer's Perspective, Lee Ann Runy, November, 26
National survey data on hospitals' use, relationships with GPOs
The Cost of Hospital Care, Lee Ann Runy, December, 32
Spending, cost data
Section: Media Watch
Jurassic Hospital, Matthew Weinstock, January, 65
Rex Family Birth Center, Rex Healthcare, Raleigh, N.C.
All in the Family, Matthew Weinstock, February, 70
Terre Haute (Ind.) Regional Hospital
On the Fast Track to Stardom, Matthew Weinstock, March, 65
Gwinnett Health System, Gwinnett County, Ga.
Aiming for Pediatric Pre-eminence, Matthew Weinstock, April, 73
Children's Hospital & Regional Medical Center, Seattle
Take Their Word for It, Matthew Weinstock, May, 81
Norton Healthcare, Louisville, Ky.
A Public Display of Affection, Matthew Weinstock, June, 83
University of Wisconsin Hospitals & Clinics
Human Art, Matthew Weinstock, July, 127
Rockford (Ill.) Health System
Getting the Right Brand, Matthew Weinstock, August, 63
Medical City Children's, Dallas
Star Power, Kendra A. Hopkins, November, 80
Cooper University Hospital, Camden, N.J.
The Targeted Approach, Kendra A. Hopkins, December, 62
Vanderbilt University Medical Center, Nashville, Tenn.
Section: Practical Ethics
Scrap the nurses' book? Terese Hudson Thrall, January, 26
Opinions from Linda Knodel and Joan Massella
Turn in the competition? Terese Hudson Thrall, February, 26
Opinions from Don Hutton and Jim Connelly
Cancer can't stop Betty, Terese Hudson Thrall, March, 24
Opinions from Tim Rice and Raimonda Clark
Renegade doctors, Matthew Weinstock, April, 26
Opinions from Kenneth Bateman and Peter Karl
Guilt by Association? Terese Hudson Thrall, May, 24
Opinions from James Orlikoff and Stephen Kupperman
Broach the Coach? Terese Hudson Thrall, June, 22
Opinions from Susan Gibson and Larry Schulz
Wash Away Laundry Deal? Terese Hudson Thrall, July, 26
Opinions from Tibi Ellis and Reginald Ballantyne
Organ Donors by Inernet, Richard Haugh, August, 22
Opinions from Hank Fanelli and Richard Byyny, M.D.
How Do You Cut Benefits? Terese Hudson Thrall, September, 28
Opinions from Marilyn Monk and Andrea Coleman
What Would You Do? Dagmara Scalise, October, 24
Opinions from Lawrence Tanner and Fred Jackson
Staff Gets a Sneak Peak, Richard Haugh, November, 16
Opinions from Jonathan Wallach and Joseph Truhe
Does Weight Matter? Terese Hudson Thrall, December, 24
Opinions from Susan Alcorn and Terri Langhans
Section: Staffing Watch
Staffing Watch, Bill Santamour, January, 22
Roundup of staffing problems and solutions
Staffing Watch, Bill Santamour, February, 24
Roundup of staffing problems and solutions
Staffing Watch, Bill Santamour, March, 22
Roundup of staffing problems and solutions
Staffing Watch, Bill Santamour, April, 22
Roundup of staffing problems and solutions
Staffing Watch, Bill Santamour, May, 22
Roundup of staffing problems and solutions
Staffing Watch, Bill Santamour, June, 18
Roundup of staffing problems and solutions
Staffing Watch,Terese Hudson Thrall, July, 24
Roundup of staffing problems and solutions
Staffing Watch, Terese Hudson Thrall, August, 20
Roundup of staffing problems and solutions
Staffing Watch, Terese Hudson Thrall, September, 22
Roundup of staffing problems and solutions
Staffing Watch,Terese Hudson Thrall, October, 18
Roundup of staffing problems and solutions
Staffing Watch,Terese Hudson Thrall, November, 18
Roundup of staffing problems and solutions
Staffing Watch, Terese Hudson Thrall, December, 18
Roundup of staffing problems and solutions
Trends/Benchmarking
Can This Sinking Ship be Saved? Richard Haugh, February, 54
California may become state of haves and have-nots
The Quality Connection, Alden Solovy, July, 38
The 2005 Most Wired Survey and Benchmarking Study results
Consultants Bulk Up, Mike Colias, July, 52
Buyouts create mega-firms with the expertise to see a health care project through all of its stages
AHA Environmental Assessment, Gene O'Dell, October, after 8
Identifies emerging trends facing health care providers, consumers and stakeholders
Uninsured/Underinsured/Coverage Issues
Downsizing Health Coverage, Howard Larkin, September, 44
Companies can't afford it. Workers can't afford it. Is this the tipping point?
Workforce Issues
What Nurses Want, Jan Greene, March, 34
Different generations, different expectations
A Fresh Start With Your MDs? Richard Haugh, May, 36
Nurturing new alliances and reviving old practices can help hospital-physician relationship
Retirement Boom? Terese Hudson Thrall, November, 30
You thought the worst of the nurse shortage was over. It isn't.
Physician Supply 2005, Dagmara Scalise, November, after 58
How physician workforce meets national demand
The Quest for Quality, H&HN Staff, November, 67
Executive dialogue series
