Lessons from the Credit Crisis
Tough times call for tough decisions. That's certainly true for a hospital field faced with unprecedented challenges from the credit crunch to the economic recession. Layoffs. Pay cuts. Service cuts. Deferred equipment purchases. (6/2009)
Pediatric Safety
It's crucial for hospitals to recognize how caring for pediatric patients raises different quality and patient safety issues, and to develop a targeted approach to protecting this vulnerable patient population. (5/2009)
Developing Tomorrow's Leaders
Leadership development equips the workforce with the necessary tools and skills to move the organization in the right direction and provides a means for organizations to recognize and train potential talent. (4/2009)
Consumer Research: Understanding how people shop for health care
Take any product off the shelf at the grocery store and you can be assured that extensive consumer research is behind it. (3/2009)
The Evolving Role of the CMO
Physician leadership is critical as hospitals embrace evidence-based practices and the science of high-reliability systems. How has the chief medical officer's job evolved in recent years, and how will it continue to broaden? (1/2009)
Executive CareerPaths
There are few professions as challenging as health care administration. A hospital executive oversees the operations of a very complex, high-energy organization whose services can literally mean life or death for its customers.(12/2008)
The Nurse and Patient Safety
Nurses are at the forefront of hospitals' efforts to improve patient safety, but far too much of their time is spent on paperwork and other duties that take them away from direct patient care. This gatefold shows how to develop a culture of patient-centered care.
(11/2008)
Becoming a Provider of Choice
Hospitals must do even more than provide top-notch medical care if they want to build patient loyalty and encourage patients to become advocates on their behalf. This gatefold examines four key elements that exceed patient expectations.
(10/2008)
2009 AHA Environmental Scan
This annual tool is designed to help hospital executives better understand market trends and other critical issues likely to face their organizations in the foreseeable future and to aid in strategic planning.
(09/2008)
The Path to Going Green
Energy prices are soaring. Climate change is an increasingly urgent topic of conversation. And the health care system finds itself at the center of a national movement to embrace 'green," or sustainable, principles.
(08/2008)
Are Patients Happier at Most Wired Hospitals?
H&HN's 10th annual Most Wired issue spotlights the 100 Most Wired Hospitals and Health Systems of 2008, as well as this year's hospital winners in a variety of other Most Wired categories, ranging from small and rural to supply chain.
(07/2008)
Presenting Your Story to the Capital Markets
This report outlines six strategies hospitals should consider as they try to access capital in an ever-tighter market and examines the major internal and external factors they must confront.
(06/2008)
Patient Handoffs
Various tools and techniques can help streamline the handoff process and establish standardized communications between all staff members. Organizations should consider using structured tools, such as mnemonics.
(05/2008)
High-Performing Executive Teams
All teams have some level of dysfunction, says Pat Lencioni, author of The Five Dysfunctions of a Team. To be successful, teams need to build trust, recognize their strengths and weaknesses and work toward common goals.
(04/2008)
How Hospitals Can Prepare for the New MS-DRGs
The Centers for Medicare & Medicaid Services is rolling out the most significant payment changes to Medicare since diagnosis related groups were introduced in 1983.
(03/2008)
