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Effective Dashboards: What to measure and how to show it

Research by Chris Serb

Executive dashboards—automated systems that report on a limited number of key metrics—are now commonplace in the health care industry. The streamlined approach, ease of use and graphics-heavy format allow executives, trustees and managers to check performance quickly, for an up-to-date glance at where things are going well and where improvements need to be made. That plays well throughout a health care system, from a chief financial officer's aiming for debt-to-capital targets to a unit manager's planning staffing levels for the next week.

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