Cover Story -- 2008 Most Wired

Are Patients Happier at Most Wired Hospitals?

Our 10th annual IT survey: Data, insights and the top 100 hospitals and health systems Click here to download PDF of Article

Team Coverage by Alden Solovy, Suzanna Hoppszallern, Sarah B. Brown

This edition of Hospitals & Health Networks marks the 10th release of the list of 100 Most Wired Hospitals and Health Systems, which is based on the annual Most Wired Survey and Benchmarking Study. Hospitals are named to the list based on a detailed scoring process. This year’s survey was made possible through a partnership among H&HN, Accenture, McKesson Corp., the American Hospital Association and the College of Healthcare Information Management Executives.

The survey asks hospitals to report on how they use information technology to address five key areas: safety and quality, customer service, business processes, workforce, and public health and safety. This year, 556 hospitals and health systems completed the survey, representing 1,327 hospitals. 

Along with the 100 Most Wired, H&HN uses the results to name the 25 Most Improved, the 25 Most Wireless and the 25 Most Wired–Small and Rural. This year, H&HN is also recognizing the six organizations that have been named to the 100 Most Wired list for all 10 years of the survey.

From a set of separately submitted essays, we also identify individual noteworthy projects and  name a set of Innovator Award winners and finalists, as well as recognize hospitals with Innovator in the Supply Chain Innovator Awards.

Are Patients Happier at Most Wired Hospitals?
Our 10th annual IT survey: Data, insights and the top 100 hospitals and health systems
Team Coverage by Alden Solovy Suzanna Hoppszallern Sarah B. Brown

• 2008 —100 Most Wired List
• Wiring for Consumers: So Far, So Slow
• 2008 Innovator Awards
• IT Network Expands What’s Possible for Each Member
• Wow! Ten Years on the Most Wired List
• The Information Technology+Data+Quality Equation
• The Most Wired Team
• The Most Wired–Small and Rural
• The Most Wireless
• The Most Improved
• About the Survey
• Figure 1: 2008 Most Wired Patient Satisfaction Analysis
• Figure 2: Most Wired Quality Indicator Analysis
• Figure 3: Medication safety
• Figure 4: Medications Ordered Electronically, 2004 vs. 2008
• Figure 5: Medication Orders Matched Electronically, 2005 vs. 2008
• Figure 6: Personal Health Records, 2005 vs. 2008
• Figure 7: Personal Health Record Applications
• Figure 8: Outcomes Reporting
• Figure 9: Patient Kiosks
• Figure 10: Home Telemonitoring
• Figure 11: Patient Portals, 2006 vs. 2008
• Figure 12: Electronic Surveillance
• Figure 13: Quality Indicator Compliance Alerts
• Figure 14: Disease Surveillance in 2008 Most Wired Hospitals
• Figure 15: Automated medication reconciliation

This article 1st appeared in the July 2008 issue of HHN Magazine.

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