A CT scan or MRI can reveal important things about a person’s physical health. But no technology has been invented yet that can provide clinicians with what is perhaps the most important factor in a patient’s well-being: the thoughts that are swirling around in their heads.

Being attuned to another’s emotional state — or being sensitive to the fact that we can’t always know exactly what another individual is thinking at a given time — is a particularly human attribute. It’s one that physicians, nurses and anybody else in the hospital who interacts with patients, and, for that matter, with each other, need to hone.

At his annual State of the Clinic presentation earlier this month, Cleveland Clinic CEO and President Toby Cosgrove, M.D., presented a compelling video that posed the question: What if you could see people’s thoughts and feelings? The video is titled “Empathy: Exploring Human Connection” and I invite you to watch by clicking on the play button below.