Reducing Patient Suffering

Organizations involved in Hospital Engagement Networks are answering the call to transform the delivery system and provide more value to payers and patients.

Patients are laden with anxiety about everything from having to disrobe in front of the doctor to what the medical tests will show. Wendy Leebov explains her"five driving principles" for providing a great patient experience.

As the Hospital Engagement Network initiative winds down, H&HN takes a look at some of the lasting lessons of this ambitious effort to reduce patient harm.