"There's a word we must get rid of—'preventable.' The notion that some [patient safety] incidents are not preventable. They're all preventable. As long as you say some are not preventable, you won't prevent them."
—Lucian Leape, M.D., adjunct professor of health policy, Harvard School of Public Health, at the National Patient Safety Foundation Congress in May.

"I don't like being around sick people. We don't have sick zones."
—University of South Florida-Tampa student Jennifer Dearden, in a Tampa Bay Online article about the school's plan to create designated smoking areas. The psychology major is a smoker and doesn't think the campus should create separate smoking areas.