From Patients to Consumers: Delivering Care in the Information Age

In the race to digital health care, don't forget the power of conversation and even written communication.

Americans are increasingly comfortable accessing health information online. But will that energy translate into greater engagement in their care and use of personal health records?

SAN FRANCISCO — Atul Gawande, M.D., delivered a provocative opening keynote speech at the Health Forum–AHA Leadership Summit. He implored attendees to find ways to knit together disparate parts of the delivery system. He explains more in this video interview.