Watch the first part of the interview with Shannon, where he talks about the different ways people define consumerism in health care.
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Video: How One Hospital System Is Addressing Consumerism in Health Care
In the second part of a preview of the H&HN Executive Forum, Oct. 25-26, in Chicago, John Jay Shannon, M.D., CEO, Cook County Health and Hospitals System, discusses how his health system is modifying its approach to consumerism with more insured patients.
August 23, 2016