Patient Engagement

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Unexpected costs related to integrating computer systems are popping up when hospitals merge or are acquired, and the numbers can be relatively large.

Intelligent IT systems will be critical as hospitals move toward the second curve. Cerner's pending acquisition of Siemens' health IT unit offers a glimpse into the EHR of the future.

APIC and the CDC issue separate reports on separate topics, but they prompt a single question: Are you following best practices and protecting patients?

Thomas Jefferson University Hospitals is using telehealth in new ways to better connect with patients and their families. President and CEO Stephen Klasko describes the strategy in this video.

Rise in medical cost growth something to watch, but causes may go away.

Providence Health & Services is embarking on an ambitious ACO strategy across five states, but more than that, says president and CEO Rod Hochman, M.D., is creating a care system that delivers high value for its communities. He details Providence's strategy in this video.

4 CEOs rethink their hospitals' place in the new, wide world of health care

Truman Medical Centers in Missouri took some innovative steps to learn more from their patients about providing better care — and to improve employee and community health.

Patient engagement can't be just another journey, says former Disney executive Jake Poore. It needs to be an integral part of a hospital's culture.