Patient Care

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Quality and staff recruitment gains may offset Magnet's pricey application process

The patient experience is growing in importance.

Are your signs and pamphlets in easy to understand language, or are they written in incomprehensible jargon?

Commonwealth Fund President Karen Davis outlines her hopes for Medicare's ACO program and her thoughts on improving U.S. patient safety.

Generational differences strike a chord with readers

Inclusiveness and employee engagement are popular buzzwords, but truly attaining them will require tough, real-world decisions.

Scott Ellner, Director of Surgical Quality for Saint Francis Hospital in Hartford, discusses his project to improve OR communication.

Hospitals have stepped up their disaster preparedness, a new CDC report finds.

Many states, faced with budget crises, are taking a look at substantial cuts to Medicaid.

Managers dealing with problematic employees make 10 common mistakes. Learn how to avoid them.