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Integrative health care can help accountable care organizations reduce costs and improve health.

A hospital's reputation is its brand, for better or worse.

Hospitals need to provide great performance and excellent service around the clock. But unacceptable behavior among the night staff can prevent organizations from reaching those goals.

Research into the adoption of electronic health records illustrates the ingredients necessary for successful adoption.

We have a great idea, a lot of momentum and no clue what might happen next.

What if your "customers" wrote a mission statement for your hospital.

Practical ways to meet the varied needs of your community

A successful accountable care organization must have electronic health records and some degree of interoperability among its information systems.

Explaining systemic changes is a likely task for the community leaders

The American Hospital Association will be incredibly busy in the months ahead, informing the health care debates that surely are to come, and we need your partnership.