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Home » Authors » Mary Grayson

Articles by Mary Grayson

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H&HN Daily

Problem Partners in Patient Safety

Hospitals have made impressive patient safety gains in recent years, but their outpatient collaborators still have a long way to go.
July 11, 2011
Mary Grayson
No Comments
Hospitals have made impressive patient safety gains in recent years, but their outpatient collaborators still have a long way to go.
Read More
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Editor's notes

Problem Partners in Safety

Hospitals seem set to improve quality and efficiencies across the continuum, partially in response to readmission issues, but also as the right thing to do.
July 1, 2011
Mary Grayson
No Comments
Hospitals seem set to improve quality and efficiencies across the continuum, partially in response to readmission issues, but also as the right thing to do.
Read More
Grayson_190x127.jpg
H&HN Daily

Why Health Care Isn't Walmart

Declaring the health care system broken is a familiar, if valid, critique. But what if there wasn't much of a defined system to begin with?
June 13, 2011
Mary Grayson
No Comments
Declaring the health care system broken is a familiar, if valid, critique. But what if there wasn't much of a defined system to begin with?
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Editor's notes

Health Care Is Not Walmart

The parts of health care are not "connected" by an overall design. Institutions are where they are more as a by-product of personal and community history than via a grand plan to achieve a goal and, for the most part, they are self-governed and...
June 1, 2011
Mary Grayson
No Comments
The parts of health care are not "connected" by an overall design. Institutions are where they are more as a by-product of personal and community history than via a grand plan to achieve a goal and, for the most part, they are self-governed and self-organized.
Read More
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H&HN Daily

The Undercover Hospital Boss

CEO rounding is all the rage again. But there might be a better way to find out what's really going on in your hospital.
May 18, 2011
Mary Grayson
No Comments
CEO rounding is all the rage again. But there might be a better way to find out what's really going on in your hospital.
Read More
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Editor's notes

Undercover CEO

Perhaps the next time we go for employee engagement we should try for a more authentic, radical experience, say something similar to the reality-television show <em>Undercover Boss</em>.
May 1, 2011
Mary Grayson
No Comments
Perhaps the next time we go for employee engagement we should try for a more authentic, radical experience, say something similar to the reality-television show Undercover Boss.
Read More
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H&HN Daily

The Disruptive Destiny of Smart Phones and Mobile Apps

The next revolution in health care may already be in your hands.
April 18, 2011
Mary Grayson
No Comments
The next revolution in health care may already be in your hands.
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Editor's Letter

Disruptive Destiny

A growing number of intelligent people think that these little glowing devices are the next market "revolution" in health care.
April 1, 2011
Mary Grayson
No Comments
A growing number of intelligent people think that these little glowing devices are the next market "revolution" in health care.
Read More
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H&HN Daily

Why We Don't Just Get Along

Despite increasing incentives to work together, hospitals and physicians still struggle to see eye to eye.
March 16, 2011
Mary Grayson
No Comments
Despite increasing incentives to work together, hospitals and physicians still struggle to see eye to eye.
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Editor's Letter

Why We Don't Just Get Along

A recent PricewaterhouseCoopers physician survey found that the majority of doctors just don't trust hospitals.
March 1, 2011
Mary Grayson
No Comments
A recent PricewaterhouseCoopers physician survey found that the majority of doctors just don't trust hospitals.
Read More
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H&HN Daily

Whose Mission Is It, Anyway?

CEOs and boards love a good mission statement.
February 16, 2011
Mary Grayson
No Comments
CEOs and boards love a good mission statement.
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Editor's Letter

How We Learn, Or Not

Our popular <em>H&HN Weekly</em> e-newsletter is evolving into <em>H&HN Daily</em>.
February 1, 2011
Mary Grayson
No Comments
Our popular H&HN Weekly e-newsletter is evolving into H&HN Daily.
Read More
Grayson_190x127.jpg
Editor's notes

Whose Mission Is It Anyway?

What if your "customers" wrote a mission statement for your hospital.
January 1, 2011
Mary Grayson
No Comments
What if your "customers" wrote a mission statement for your hospital.
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