Cover Story
Doubling Down on the Patient Experience
Many hospitals are taking a two-pronged approach to make sure HCAHPS scores help, rather than hurt, Medicare payments
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ARTICLES
H&HN Daily
Palliative Care Takes Off in New York
A hospital association works to build best practices around palliative care.
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H&HN Daily
Berwick Reaction Filters In; Three Health Systems Nab Baldrige Awards
The resignation of CMS Administrator Donald Berwick tops a news-heavy holiday week.
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H&HN Daily
Health Care Leaders Swiftly Weigh in on Sequestration
Hospitals, doctors and other health care groups respond to the failure of the congressional super-committee to agree on a broader debt reduction package.
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H&HN Daily
Readers Weigh in on Health Care's Demographic Challenges, Living Wills
H&HN Daily readers respond to recent articles, blogs and podcasts.
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H&HN Daily
Cost of Employee Health Benefits Up Slightly in 2011
A new report from Mercer surveys the landscape of employee health benefits, including slower growth in average costs this year and the increasing adoption of wellness programs with incentives and penalties.
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H&HN Daily
Health Care Quality Measures Take on the Big Picture
The quality measurement community is beginning to look at a much wider set of health care indicators.
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H&HN Daily
Palliative Care Heads to the ED
A new initiative aims to build up a growing trend toward offering palliative care services in hospital emergency departments.
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H&HN Daily
Data: Americans More Likely to Forgo Care For Financial Reasons
Sick Americans are more likely to skip out on needed medical care for financial reasons than adults in other countries, a new Commonwealth Fund report finds.
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H&HN Daily
IOM: More Oversight Needed for Health IT, Patient Safety
A new Institute of Medicine report analyzes the link between health information technology and patient safety — for better and worse.
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H&HN Daily
Scripting Advocates, Naysayers Have Their Say
Are scripted conversational tools an effective way to talk to patients, or is changing the behavior of clinicians more important?
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H&HN Daily
Data: Rural Children More Likely to Suffer From Chronic Conditions
HHS survey pinpoints several heightened health risk factors for rural children.
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H&HN Daily
White House Issues Prescription for Drug Shortages
President Obama directs FDA to take steps to alleviate prescription drug shortages. But will it be enough?
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H&HN Daily
Welcome To The Emergency Room, I'll Be Your Doctor Today
Are scripted communication tools for clinicians effective?
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H&HN Daily
Medical Errors and the Fear Factor
Is your clinical staff avoiding reporting errors and near-misses for fear of embarrassment?
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H&HN Daily
Mail: Readers' Takes on Disparities, Employee Engagement, HCAHPS
Readers respond to recent H&HN Daily items.
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H&HN Daily
Don't Forget The Employee Experience
The road to a better patient experience may start with happier employees.
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H&HN Daily
The Equity Conundrum
Despite a wave of national movement to promote equity in care and reduce disparities, overall progress remains slow.
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H&HN Daily
Data: More Children Treated for Sports-Related Brain Injuries
A new CDC report finds that sports-related traumatic brain injuries for children are on the rise.
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H&HN Daily
Will Reform Mean More Competition for Patients?
At safety net hospitals, the post-reform world may mean working harder to retain patients who previously had nowhere else to turn.
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