Kenneth Kaufman

What Tesla and Lynk Can Teach Health Care

Upstart car companies show how health care can think big about new delivery models

May 10, 2017

Kenneth Kaufman

No Comments

Upstart car companies show how health care can think big about new delivery models, Kenneth Kaufman says.

Trending at H&HN

In an Internet Economy, Health Care Needs to Meet the Consumer's Needs

A focus on expertise should be reoriented toward patient preferences

March 28, 2017

Kenneth Kaufman

No Comments

A value proposition that focuses on expertise and reputation should be reoriented to focus on understanding and helping patients on their own terms, Kenneth Kaufman says.

Ken Kaufman’s 5 Tasks for Hospitals in 2017

Success involves transforming health systems for the Internet economy

January 24, 2017

Kenneth Kaufman

No Comments

As the digital revolution spreads to health care, a key question is how to adapt to the new realities of the internet economy.

Health Care’s Digital Revolution Is Here

Digital connectivity is becoming as mainstream in health care as in every other aspect of life.

November 28, 2016

Kenneth Kaufman and Chris Young

No Comments

Digital health innovations highlight shortcomings in traditional health care, letting patients pursue alternatives that deliver a better experience, Kenneth Kaufman says.

2016: Best of Blogs

If It Can Happen to ESPN, It Can Happen to Health Care

Disruption facing the sports network strikingly similar to the disruption faced by legacy health care organizations.

August 22, 2016

Kenneth Kaufman

No Comments

The sports network and legacy health care organizations both face disruptions to their revenue model and consumer base, Kenneth Kaufman says.

Trending at H&HN

In the Internet Economy, Patients Are Taking Control of Their Health Care

The Internet lets people bypass traditional channels of service. Hospitals need to keep up.

May 25, 2016

Kenneth Kaufman

No Comments

The Internet lets people bypass traditional channels of service throughout our economy and society — hospitals included, says Ken Kaufman.

Ken Kaufman's Five Tasks for Hospitals in 2016

To succeed in 2016, hospital leaders should focus on five tasks designed to transform their organizations for a value-based, consumer-centric, Internet-oriented environment.

February 4, 2016

Kenneth Kaufman

No Comments

The rise of value-based payment, the emergence of activated consumers, and the high standards for service of the Internet economy make it more important than ever for health care leaders to focus on transforming their organizations.

Consumerism in Health Care

The Five Key Elements to a Hospital’s Value Proposition

Kenneth Kaufman says America’s hospitals need a value proposition that will meet changing consumer expectations in the Internet economy.

October 22, 2015

Kenneth Kaufman

No Comments

America’s hospitals need a value proposition that will meet changing consumer expectations in the Internet economy, says Kenneth Kaufman of Kaufman, Hall & Associates LLC.

Verizon Acts Quickly, Hospitals Can Too

Verizon is an example of how a large organization, when confronted with a disruptive environment, can use its legacy strength to stay relevant.

July 28, 2015

Kenneth Kaufman

No Comments

Verizon is an example of how a large organization, when confronted with a disruptive environment, can use its legacy strength to stay relevant.

H&HN Daily

Embracing the Smart(phone) Hospital

Consumers are immersed in digital communication; it's time for traditional health care organizations to join them.

January 22, 2015

Kenneth Kaufman

No Comments

Consumers are immersed in digital communication; it's time for traditional health care organizations to join them.

H&HN Daily

Your Hospital is Your Store

Hospitals need to rethink their facility-focused business model to avoid the fate that met Blockbuster when Netflix arrived.

October 23, 2014

Kenneth Kaufman

No Comments

Hospitals need to rethink their facility-focused business model to avoid the fate that met Blockbuster when Netflix arrived.

H&HN Daily

Rightsizing Health Care for a New Era

Deliberate planning by strong and influential providers will be required to retool the basic assets of our health care system — to improve quality, ensure cost-effective care, and provide services democratically.

April 10, 2014

Kenneth Kaufman

No Comments

Deliberate planning by strong and influential providers will be required to retool the basic assets of our health care system — to improve quality, ensure cost-effective care, and provide services democratically.

ARTICLES