Using Technology to Increase Patient Satisfaction, Save Time, and Reduce Costs

7/21/16 1:00 pm CDT
Contact: Jennifer Sikora

eHealth Technologies and Suzanna Hoppszallern, Senior Editor - Data and Research, Hospitals & Health Networks Magazine

WATCH NOW

Now available OnDemand

Are you utilizing technology to optimize your workflow?  UCSF Medical Center's transplant department deployed technology and services that have helped them improve patient and staff satisfaction and increase speed to care, while adding efficiencies and reducing costs.  Hear Crystal Rogers, RN, BSN from UCSF Medical Center, Anna Mello, MHA from UCSF Medical Center, and Chad Malone, M.D., Chief Strategy and Growth Officer from eHealth Technologies discuss how technology and services are optimizing continuity of care for patients, their caregivers, and the care team.  They will share how these advances:

  • Help them manage high volumes of patients
  • Reduce the barriers of inconvenience and costs
  • Empower them to perform more transplants
  • Enable them to gain the complete picture of their patient's health and more

In addition, you will learn how your care team can gain access to complete, intelligently organized medical records and images when and where they need them, allowing clinicians to spend more time focusing on patient care and providing patients a more meaningful first appointment.  We look forward to having you join us on Thursday, July 21st.

 

Speakers

Crystal Rogers, UCSF

Crystal Rogers, RN, BSN
UCSF Medical Center – Transplant Services 
 
Crystal has been a practicing RN in transplant for 10 years, holding positions both on the inpatient abdominal transplant floor and as a transplant coordinator. She has worked as a transplant coordinator for pre & post kidney, post kidney-pancreas, and currently living kidney & liver donors, as well as on-call coordinator for transplant center organ allocation. 
 
 
 

Anna Mello, UCSF

Anna Mello, MHA
UCSF Medical Center – Transplant Services 
 
Anna holds an MHA from California State University and has worked in administration at UCSF Medical Center for the past 8 years. In her current role she is the quality manager for abdominal transplant and is responsible for the center’s QAPI program and regulatory compliance. A strong focus of her current efforts is the utilization of technological tools to automate time consuming processes to improve efficiency and maintain utmost quality and compliance standards.
 
 
 

Dr Chad Malone, eHealth

Chad Malone, M.D.
eHealth Technologies - Chief Strategy and Growth Officer
 
Dr. Malone brings more than 20 years of domestic and international experience in biomedical informatics and clinical & translational science; incorporating a strong information technology background and experience in healthcare data strategy, clinical practice, and patient outcomes. Dr. Malone focuses on leading edge clinical and biomedical informatics solutions for academic medical centers.
 
 

Moderator

  Hoppszallern

Suzanna Hoppszallern
Senior Editor, Data and Research - Hospitals & Health Networks Magazine








WATCH NOW

Related Articles

Finance5 190x127

Reduce Costs by Increasing Value to the Patient

Encouraging healthier behaviors, respecting patients' time, coordinating care, promoting smart shopping and reforming payment systems — all will provide better value to the patient and lower costs.
Keckley 190x127

Time to Get Serious About Patient Satisfaction

A hospital serious about patient satisfaction can ill afford to be content if it scores well on standardized surveys like HCAHPS. Leaders must leverage the full range of patient satisfaction measurement tools to improve outcomes, avoid penalties and improve efficiency.