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How to Communicate with Cultural Sensitivity
Health care providers must break through hidden biases to enhance service to patients and their families
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Featured Stories
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ARTICLES
High Performance Succession Planning
Changing times require fresh thinking when hospitals choose their next leaders
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Addressing Transportation Issues Leads to Better Care
New AHA guide offers strategies to help hospitals, health systems recognize and address transportation issues
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What Health Care Designers Can Learn From the Retail Industry
Can consumer-centric design strategies help health systems engage better with their patients?
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Using Data to Understand Patients More Holistically, Part 2
Health care providers must work to ensure all parties have essential information
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Sound Advice for New Nurses; Holding on to Valuable Millennial RNs
Plus, delivering bad news
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Electronic Registry Upgrade Helps to Foster Greater Compliance with Patient End-of-life Wishes in Oregon
Recently implemented upgrade allows OHSU providers to electronically retrieve information from Oregon's Physician Orders for Life-Sustaining Treatment registry
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Bellin Health Takes Care to the Workplace. Oh, and Go Packers!
A leader in onsite clinics and wellness programs gives staff easy access and creates employer loyalty
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Report Calls Health Facility ‘Placemaking’ a Key to Achieving Patient Satisfaction
Simple real estate management steps hospitals can take to improve environment
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Weeky Reading
The Real Reason Certain People Live Longer; How Dogs Can Affect Health in Middle Age
Plus, groups work to combat suicide-related deaths, and more in this weekly roundup of health care news
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Ian Morrison on Community Collaboration for Health Care
For more than 50 years, Rochester has had lessons to offer for health systems, businesses
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Meet Nancy Agee, AHA Chair in 2018
The Carilion Clinic CEO is devoted to her patients, her dog and her family
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Video: How Internal Restructuring at Intermountain Healthcare Benefits Patients
A. Marc Harrison, president and CEO, discusses managing the relationship between primary and acute care services
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Chicago Hospitals Join New Network to Conduct Clinical Trials in Emergency Medicine
'Hub and spoke' model will include more hospitals in research, increase number of studies conducted
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Moving Upstream to Address Adverse Childhood Experiences in Missouri, Kansas
Herb Kuhn talks about how the Missouri Hospital Association is working with its neighbors to address violence before it occurs
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Best Practices for Partnering Success
Two leaders share their approach to forming a combined organization
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Robots Help Fledgling RNs Master Telemed; Nurse by Day, Cheerleader After Hours
Plus, nurses help new moms at home, and RN helps create mini hospital during California wildfires
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Case Study: Ensuring Access By Converting a Hospital to a Freestanding ED
Georgia hospital steps in to provide services after medical center closes
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Indian River Medical Center Names New Leader, and Other Job Changes
Karen Davis is set to become interim president and CEO of the Florida hospital
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House Calls Make a Comeback, With Some High-Tech Help; Tips for Battling Holiday Burnout
Plus, why you shouldn't push holiday food on patients and more, all in our weekly roundup of nurse news you may have missed
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